Terms & Conditions

Welcome to Living Blue! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products.

By accessing this website or placing an order, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website or services.

1. About Living Blue

Living Blue is a fair-trade brand specializing in handcrafted textile products made by artisans in Bangladesh. Our products are created with care, using natural materials, including high-quality Bengal indigo.

2. Use of Website

You agree to:

Use the site for lawful purposes only.
Not copy, reproduce, or exploit content without permission.
Provide accurate information when placing an order or submitting any forms.

3. Product Descriptions

We make every effort to display product colors and details accurately. However, due to the handmade nature and use of natural dyes, slight variations in color, pattern, or texture may occur. These are not considered defects but part of each item’s uniqueness.

4. Orders & Payments

All prices are listed in [insert currency] and are subject to change.
Orders are confirmed once payment is received.
We reserve the right to refuse or cancel any order due to stock availability, errors, or suspected fraud.

5. Shipping & Delivery

Shipping times and rates vary depending on location and shipping method.
We are not responsible for delays due to customs or third-party couriers.
International customers are responsible for any applicable customs duties or taxes.

Please refer to our [Shipping Policy] for full details.

6. Returns & Refunds

Returns are accepted within 14 days of delivery if the item is unused and in original condition.
Refunds are processed after inspection and approval.

See our full [Return & Refund Policy] for more information.

7. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Living Blue or its licensors. You may not use or reproduce any materials without written permission.

8. Privacy

Your use of this site is also governed by our [Privacy Policy], which outlines how we collect and use your personal data.

9. Limitation of Liability

To the fullest extent permitted by law, Living Blue is not liable for:

Any direct, indirect, or consequential damages from using this site or purchasing products.
Loss or damage due to delays, interruptions, or viruses affecting site access.

10. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes shall be handled under the jurisdiction of the courts of Bangladesh.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this website. Continued use of the site indicates your acceptance of the updated terms.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Living Blue
📍 Address: BFIDC Bhaban, (09th Floor) 73, Motijheel, Dhaka.
📞 Phone: +880 1819 119 477
📧 Email: livingblue.nijera@gmail.com
🕘 Hours: Monday – Saturday, 9:00 AM – 6:00 PM